For over three years, we offered emotional support and basic digital safety guidance to people experiencing online harassment (in video games, on social media, or through online communities), workplace hostility or abuse in the games industry, sexual violence and stalking, digital blackmail and sextortion, interpersonal conflicts and fallouts, and more. Different users shared over the… Keep reading “Our Final Impact Report”

One of the most frustrating aspects of dealing with online harassment is trying to accurately communicate what is happening to you to the people in your life in a way that they might understand.

Doxing (named for documents, or “dox”) is the public release of someone’s private information. Some argue over what constitutes a legitimate “dox” because of how freely available personal information is online, but Crash Override uses the following definition:

The Games and Online Harassment Hotline is no longer operating our hotline services as of October 1st, 2023. We are so honored to have been able to support so many people in our community during our over 3 years of operation. I’m sorry that we can’t offer you that same real-time support right now. Our… Keep reading “The Games Hotline Sunset”

Today is the first day of our Spring Campaign in support of the Games and Online Harassment Hotline! What Your Donation Makes Possible: There’s so much more progress we can make together in creating a safer games industry and online gaming spaces. Help us reach our $20,000 goal for this campaign and we promise we… Keep reading “GAME ON! Spring Campaign”

Below are resources mentioned and suggested within Anita Sarkeesian’s 2023 “Your DEI Initiatives are Making Your Culture Worse” talk. The Culture Shift Help Desk is a consultation service for those in the games industry and in gaming communities who are trying to bring a liberatory and transformative way of thinking towards addressing harm, abuse, and… Keep reading “Your DEI Initiatives are Making Your Culture Worse Talk Resource List”

In its second year of operation, the Games Hotline focused on finding more and better ways to share its wisdom and guidance with the community. The resources we created centered on concerning trends and addressing common situations and needs that are relevant to the community, including a comprehensive and detailed guide for mitigating hate raids,… Keep reading “2022 Impact Report”

In August 2020 we launched the Games and Online Harassment Hotline with the hope to provide a compassionate and culturally specific emotional support to people who make or play games. Since then, we’ve been supporting folks all across games on a wide swath of issues: in-game harassment, industry workplace environments, online harassment and threats, community… Keep reading “2021 Impact Report”

Whether someone is coming to us feeling embarrassed or angry after an outburst, overwhelmed and isolated after being kicked out of a community space, scared and ashamed after hearing accusations, or frustrated after a heated exchange in-game, we’re here to listen

What really happens when you text into an emotional support hotline? Do we have a secret key to supportive conversations? What if you want to offer emotional support to someone in your own life? Could you do what we do?